Most businesses don't need more tools. They need the tools they have to work together.
Over time, most businesses end up with a collection of software that doesn't talk to each other — a CRM here, a booking system there, a payment platform somewhere else. The gaps between them get filled with manual work, copy-paste, and people trying to hold it all together.
We start every automation engagement by mapping what you currently have — the tools, the workflows, the gaps, and the manual steps eating your team's time. Then we build the connections that make it work the way it should.
The result: less manual work, fewer missed follow-ups, and a business that runs smoothly even when you're not watching every step.
The repetitive work that should run itself
We start with what is, not what should be
Map the current state
Before building anything, we document what you have — every tool, every manual step, every gap. Most businesses discover inefficiencies they didn't know existed.
Identify the highest value wins
Not everything needs to be automated at once. We prioritise the automations that save the most time or have the biggest impact on your customer experience.
Build it properly
We design and build your automations — tested, documented, and built to last. Whether it's a single Make.com scenario or a full Keap campaign sequence, we build it right.
Maintain and evolve
Automations need ongoing attention as your business changes. Monthly clients get continuous improvements, new builds, and fast fixes when something needs adjusting.
Monthly retainer or one-off build
For most clients, automation is an ongoing need — new campaigns, new workflows, new tools to connect. We work best with automation clients on a monthly retainer, which means we're always available when the next thing needs building.
For single, defined projects — one automation, one integration — we can build it as a standalone engagement. Note that one-off builds don't include ongoing support; if something changes or breaks, a new engagement covers it.
Automation and measurement are often combined into a single retainer, since clean data and smart automations work best together.