Built on decades of real-world experience
It started in the family business — building out computer systems, developing ordering systems, getting things to actually work. That hands-on foundation led into the web, then into CRM with Keap, and eventually into measurement marketing, Google Analytics, and email deliverability. Not by following a career path, but by solving real problems for real businesses over many years.
Today, New Reality Agency brings all of that together. Measurement, automation, and deliverability aren't three separate services — they're three parts of the same system. Getting one wrong undermines the others. That's why Rob works across all three, and why every engagement starts with an honest conversation about fit.
📍 Squamish, BC — the outdoor adventure capital of Canada.
People who want to make a difference
We've always been drawn to business owners who see a real problem in the world — something that genuinely resonates with them — and are out to fix it. People who aren't just building a business for the sake of it, but who want to help people be better, do better, and make the change they care about. Those are the clients we do our best work with.
Practically speaking: established businesses (2+ years in), with an existing customer base, that are ready to invest in systems — not just tactics.
What you can count on
Clean & Connected
We don't chase precision — nobody can promise that in today's data landscape. What we do is make sure your data is clean, properly connected, and tells a coherent story you can actually act on.
Clarity
No jargon, no fluff. We cut through complexity so you can make confident decisions and take practical action.
Fit First
Every engagement starts with an honest conversation. If we're not the right solution for your situation, we'll tell you — and point you somewhere better.
Certified, not just experienced
In their own words
"Rob and team are the most professional group I've worked with in a long time. Their expertise in automation, especially Keap (formerly known as InfusionSoft), cannot be beaten. They managed our company's newsletter, events and marketing with grace and ease for several years, meeting all deadlines and communicating well. It is a joy to be working with them, and I would highly recommend them to anyone looking for marketing, website or Keap assistance."
"I have seen Rob's work first hand over more than 20 years and cannot recommend him highly enough for his business, IT skills and integrity."
Let's find out if we're a fit.
A free intro call. No pressure, no obligation.